Terms & Conditions may be updated or revised without notice at the discretion of Morocco with Nezik Inc. Current Terms & Conditions are always available on my website.
The terms “Morocco with Nezik”, “MWN,” “we” and “our” in this document refer to Morocco with Nezik Inc. and its related and affiliated companies, including their employees, drivers, guides, contractors, and agents. Morocco with Nezik Inc. is an Ontario corporation, and a travel planner which organizes travel trip itineraries.
All itineraries are offered subject to “MWN” standard terms and conditions, on our website here and by request. Please review the terms and conditions carefully prior to completing your reservation and trip.
Some of these terms and conditions are set out below to draw your attention to the fact that our obligations to you are limited.
Should you have any questions or concerns please contact Nezik in Morocco with Nezik Inc.
PRICES, RESERVATIONS AND PAYMENT – PRIVATE TRIP ITINERARY
Once you agree to work with “Morocco with Nezik” to plan your trip.
Morocco with Nezik will be providing you with a quote for curating your itinerary.
CANCELLATION BY TRAVELLER POLICY
Refer to your Statement of Account or/and email, where you will find the terms and conditions specific to your trip at the time of booking.
There are no general age limitations on private trips although specific experiences may have age-specific activities, and all minors must be accompanied by an adult.
PREPARING FOR YOUR TRIP
MWN trips entail risks—and rewards—beyond those encountered at home.
We count on our travellers to ensure they are healthy and fit; and to appreciate that in some countries local living standards, practices, services and accommodations may differ from those to which you are accustomed.
Travel documents, which may include, but are not limited to, visas, passports, proof of vaccination, proof of COVID-19 testing, proof of medical insurance, and any other government-mandated documentation required by Morocco may vary according to the nationality of each traveller and may change at any time for reasons beyond our control.
It remains your responsibility to verify that you have the appropriate travel documents related to this trip for your nationality.
MWN is not liable for any expenses or costs arising from any traveller being prohibited from entering a country scheduled to be visited on a trip.
EXTERNAL TRAVEL SERVICES
MWN will recommend the services of external travel companies or other support services in response to requests made by travellers for services outside of the scope of a MWN itineraries.
Although we recommend only companies that provide the highest levels of service and work closely with them to try to obtain special treatment for MWN travellers, we do not guarantee the services provided by third parties.
MWN is not liable for any injury, expenses, costs or cancellation penalties arising from any services, or lack thereof, provided by any third party nor the standards of care which travellers experience when using those services.
By sending a deposit toward your itinerary purchase and completing your traveller Information contact waiver form, you certify that you do not have any physical or mental condition or disability that would create a hazard for you or other travellers and that you have received all appropriate or necessary vaccinations as required by your country(ies) of destination. Please consult your doctor.
We reserve the right to modify any itinerary and its associated activities, including where modifications are necessary or advisable (as determined by us) to accommodate any physical, mental or emotional limitation, condition, limitation or ability of which you have advised us; or due to health and safety concerns arising from local conditions including those related to the COVID-19 global pandemic.
You acknowledge that should you choose not to advise us of any physical, mental or emotional condition, limitation or ability, or vaccination status, we may not be able to fully accommodate you on all aspects and features of a trip.
Each traveller shall be responsible for carrying and providing to local authorities and service providers proof of vaccination, proof of COVID-19 testing, proof of medical insurance and all other government-mandated forms as required by local authorities in Morocco.
It is your responsibility to be aware of and to comply with all such requirements and laws. The rules change quickly and often – continue to inform yourself right up to and during your trip.
Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and depandants, in case of any loss of property or illness, injury or death.
All MWN itineraries are intentionally designed to take clients “ off the beaten path” to places where facilities, infrastructure, safety and other standards may not be sophisticated and may be different from those in a traveller’s home country.
Trips involve physical activity that can be demanding, depending on the condition of the traveller, and the risk of serious personal injury, including permanent disability and death from accident, illness or the actions or negligence of other persons.
Medical facilities and services may not be easily accessible and may not be sophisticated.
Risks related to travel also include the likely presence of the virus that causes COVID-19, including variants (collectively “COVID-19”). Rates of COVID-19 infection may be higher, and rates of vaccination may be lower at the locations of your Trip than in your home state or country, and that the sophistication and availability of therapies, medical practitioners and hospital beds for treatment of COVID-19 may be significantly impaired. Laws, regulations, customs and policies related to COVID-19 in the destinations and premises where you will travel on Trip (“Local Regulations”) may be different than in your home country.
There are other risks associated with MWN trips, such as theft or loss of or damage to property.
Some of the services provided in connection with the trip, including accommodation, transportation, food service, and local tours and activities, are obtained from independent suppliers over whom Morocco with Nezik has no control.
LIMITATION OF LIABILITY, RELEASE AND INDEMNITY
When pricing each MWN Private itineraries, we strictly and expressly rely on each traveller to read, execute and submit our standard Acknowledgement of Risk, Release and Indemnity form. z
This document will be sent to you after you have paid your initial deposit or prior to your trip departure.
The document must be read, executed and returned to us prior to the trip’s departure.
Our receipt of the completed and signed form will complete your reservation.
Cancellation by Morocco with Nezik Inc.
Please note, some trips have special cancellation terms and conditions different to what is outlined here. Please refer to your Statement of Account, where you will find the terms and conditions specific to your trip at the time of booking. Please call with any questions or concerns.
FORCE MAJEURE EXCLUDING COVID-19
In the event MWN determines to cancel a scheduled private trip for reasons of force majeure (subject to the COVID-19 policy described below, but including acts of war, terrorism, civil unrest, quarantine, curfew, natural disaster, pandemic, epidemic and other causes outside of MWN’s control), or if the quality of the trip or the safety of the travellers is judged by MWN to be compromised by factors external to MWN. In such a case, MWN will endeavour to refund payments received by MWN.
We ask that our valued clients recognize that there are expenses, including unrecoverable third-party deposits, that MWN cannot recoup as the planned date of a trip approaches and as a result, a refund is not always possible. However, we will make every effort to recover, for the benefit of our travellers, as many of those expenses as we are able.
COVID-19 AND OTHER REASONS FOR CANCELLATION
In the event MWN determines to cancel a scheduled trip due to restrictions imposed owing to the global pandemic caused by the COVID-19 virus or its variants, or for internal reasons within the control of MWN, unless otherwise provided in the affected travellers’ Statement of Account, payments received from travellers for the cancelled trip will be returned to affected travellers in accordance with the following: For Cancellation up to a month prior to arrival, the deposit will be fully refunded(less 7% for bank charges, and the non-refundable itinerary design deposit). For cancellations up to 14 days prior to arrival the 50% deposit is non-refundable. For cancellations made 14 days prior to arrival the total price of the reservation will be charged. Please let me know if you have any questions, I am looking forward to offering you a customised authentic experience in Morocco.
We strongly recommend you purchase cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip.
In particular, the impact of COVID-19 on travel means that elements of your trip are beyond the control of Morocco with Nezik – this may include border closures, government-mandated quarantines, etc.
We will do our utmost to ensure your safety; however, MWN is not liable for any expenses, changes to the trip itinerary or medical emergencies. Any costs associated with cancellations or delays are your responsibility.